How many clicks does it take a donor to give your cause money?
How easy can your volunteers invite a friend to participate in your cause?
How many approvals are required to get staff their money for expense reports?
How many hoops do you have to jump through to send a communication to your tribe?
How many steps removed from the leader is your tribe if they wanted to connect?
How much do I have to zoom to see your site on my phone?
There is likely more friction than necessary in your cause. Smells like opportunity.