My wife, Meredith, and I recently created a chore list to make sure all the tasks around the house were being accomplished. Or so I thought.
Over dinner this week we learned that Meredith sees the chore list primarily as a way to check the last time cleaning was done. I, on the other hand, see it as a weekly checklist (an algorithm) to ensure quality control and timely completion of household duties.
It’s important that your team is on the same page about the purpose of different schedules, documents and information.
- Are milestones seen as suggestions or firm dates that progress needs to be reported on?
- Are action points from meetings ideas or tasks that the team is expecting to be executed?
- Is the list of client/user complaints feature requests or bug reports?
You know what happens when you assume.